We offer a 14-day refund policy for all our services purchased through Stripe, in compliance with Stripe’s requirements. Refunds are available under the following conditions:
- Refund requests must be made within 14 days of purchase. - Refunds will only be processed if there is a legitimate issue with the product or service. - The product or service must not have been used excessively beyond what is considered reasonable use.
Certain purchases may be non-refundable, such as: - Services that have already been completed. - Products that have been used extensively and cannot be returned to a resalable state.
To request a refund, please contact our support team with your order details. We will review your request and, if approved, initiate a refund through Stripe. Refunds may take 5-10 business days to reflect in your account, depending on your payment method.
If you have any questions regarding our refund policy, please contact us at support@ndyai.com for assistance.